Help centre

We collect only what we need to deliver your order: your email address and order details. Payment is handled by our payment provider — we never see or store your full card number. We do not sell your personal data. You can ask us to delete your data at any time by email.

Plans are data-only and start counting down when the eSIM is activated on a device. Please check your phone supports eSIM before buying. Once an eSIM has been issued it cannot be refunded, so please double-check your plan before checkout.